Vice President
Payments Activation
September 2022 - to date
I lead payments activation initiatives that drive consumer adoption and engagement across Chase’s payments portfolio. I manage products used by millions of consumers across the U.S
Senior Product Manager, Analytics & Insights
September 2021 - September 2022
• Create successful data products from conception to launch.
• Develop use cases & requirements based on client needs & gaps found in the existing product ecosystem.
• Work with the workforce experience domain leader to define quarterly & yearly product roadmaps.
• Understand the competition and identify potential gaps within existing products• Create successful products from conception to launch.
• Develop use cases & requirements based on client needs & gaps found in the existing product ecosystem.
• Work with the domain leaders to define quarterly & yearly product roadmaps.
• Understand the competition and identify potential gaps within existing products.
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Ongoing, will update later.
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Ongoing, will update later.
Analytics Consultant, BOOST Program
January 2018 - To date
• Meet with government clients to establish cooperation in pursuing an in-depth analytical agenda in the area of public expenditures.
• Lead the management, design, and implementation of the database and web dashboard products: BOOST data tool.
• Lead and manage directly the government clients local team.
• Train government clients’ teams and lead the knowledge acquisition to transfer the database/cloud management to government clients.
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Ongoing, will update later.
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Ongoing, will update later.
Digital Product Manager Assoc., Mobile & Retail Online Banking
May 2021 - September 2021
Conducted market and competitor review and research, completed client research and determined customer problems and potential ways to solve them.
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Leading the accessibility strategy with the goal of increasing the ADA compliance of both Android / iOS Santander mobile apps and improving the user experience for disabled people, older people, and people who use older devices.
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Great product manager onboarding program is super important, critical to be successful. companies/teams should take time to design their onboarding program.
Founder, CEO &
Principal Product Manager
September 2017 - April 2021
• Strategically driving the development, market launch, and continual support and improvement of the company’s products suite.
• Work closely with internal and external stakeholders to develop, execute and maintain the roadmap, the business’s plan strategies.
• Execute cleanly towards a vision and be responsible for prioritizing the squad’s work, and communicating clearly to stakeholders.
• Drive the definition and implementation of KPIs, quantitative and qualitative analysis of product usage, and user engagement.
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Build, ship, talk to clients.
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If something is none sense… you say it and say it loud.
Analyst, Business Intelligence
August 2018 - February 2020
Handled analysis and data modeling design.
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learn, learn, learn.
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I could have done better.
Data Scientist
January 2018 - May 2018
• Completed an immersive 20-week program with the Data Products Team.
• Organized and structure raw datasets used to help the AI models learn better and quicker.
• Develop and deploy models using python to predict Forbes articles performance.
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Discover what I know and what I don’t know.
Discover decision science, product science, data product.
Discover that I do not like coding every day. Oops!
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Data Scientist is good. Domain knowledge is better.
Analyst, Financial Management & Administration
September 2017 - January 2018
• Analyzed spend data for 100+ DoITT technology vendors and suppliers to ensure optimal performance and compliance.
• Assisted with three (3) departmental policy authoring.
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Discover how powerful VBA can be.
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Always ask: what’s next?
Principal Business Analyst
August 2016 - August 2018
• Led financial and analytics reports development for the first banking agent network in Haiti.
• Developed, requirements and formulating business metrics for reporting. implement new product and pricing strategies
• Monitored and analyzed revenues, expenses, transaction behaviors of 100K+ bank/debit cards, and 100+ banking agents.
• Presented weekly results analysis, recommendations and actionable insights to the Senior Management.
• Managed financial elements of the business, including budgets; measured, evaluated and acted on financial and operational results.
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Design all the reports for the first banking agent in Haiti
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You must interview the company that is interviewing you.
Sr. Manager, Planning & Control
September 2011 - August 2016
Managed, led, and coached the Call Center Workforce team: a group of 7 talented Analysts
• Led, monitored, assessed, evaluated the design and deployment of 20+ products (Voice and data products)
• Created 50+ business cases, product and market research, design surveys for new products and promotions.
• Developed and implemented the Customer Experience Operational dashboard.
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Work closely with SMT, Product Managers, Design, M.I.S and develop a passion for building/shipping products/services, tracking customers’ usage, and running experiences.
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I did not get enough from the great minds I have worked with.
Analyst, Business Intelligence
February 2011 - September 2011
Gathered, analyzed, and compiled data needed to identify trends and patterns, then made recommendations for business actions.
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Discover business cases, learn to make them. A lot of fiction is written in Msft Excel.
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Make error fast because whoever learns the fastest, wins!
Lead Survey Statistician
September 2010 - February 2011
Created surveys, collected and reviewed survey data, created reports based on the data, and presented these reports to clients or upper management.
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Lead a survey from design, to data collection, to analysis and presentation.
Discover that I am more fascinated by the for-profit world than the non-profit.
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“Don’t take the high offer, take the value added offer”